| 401 - 600 |
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| Performance Improvement Methods: Fighting the War on Waste (H.James Harring ~ H.J. Harrington - Kenneth C. Lomax McGraw-Hill Publishing Co. H.J. Harrington - Kenneth C. Lomax |
| Customer-driven Project Management ~ Bruce T. Barkley - James H. Saylor McGraw-Hill Publishing Co. Bruce T. Barkley - James H. Saylor |
| Total Quality Management in Information Services (Information Services Mana ~ Guy St.Clair Bowker Guy St.Clair |
| Six Sigma: Advanced Tools for Black Belts and Master Black Belts ~ L.C.T. Tang - Thong Ngee Goh - Hong See Yam - Timothy Yoap John Wiley and Sons Ltd L.C.T. Tang - Tho... |
| Process Mastering: How to Establish and Document the Best Known Way to Do a ~ Ray W. Wilson - Paul Harsin Quality Resources Ray W. Wilson - Paul Harsin |
| How to Identify and Manage the Organisation's Key Processes ~ British Quality Foundation |
| How NOT To Implement Six Sigma ~ Elaine, GELRAD and Norm Friber Kowansky Xlibris Corporation Elaine, GELRAD and Norm Friber Kowansky |
| Basic References in Quality Control: How to Analyze Reliability Data: v. 6 ~ Wayne B. Nelson ASQC/Quality Press Wayne B. Nelson |
| Applying Total Quality to Sales ~ Cas Welch - Pete Geissler William C. Brown Cas Welch - Pete Geissler |
| Teaming for Quality: The Right Way for the Right Reasons ~ David H. Shuster Project Management Institute Communications Office,U.S. David H. Shuster |
| Operational Performance Measurement: Increasing Total Productivity ~ Will Kaydos St Lucie Press Will Kaydos |
| Design for Six SIGMA: Innovation for Enhanced Competitiveness ~ Gregory H. Watson Goal/QPC Gregory H. Watson |
| What Is Design for Six Sigma? (What Is the What Is . . . Series) ~ Roland R. Cavanagh - Robert P. Neuman - Peter S. Pande McGraw-Hill Education Roland R. Cavanagh - Ro... |
| Handbook of Strategies and Tools for the Learning Company ~ C.Carl Pegels Productivity Press, Incorporated C.Carl Pegels |
| Field Casework: Methods for Consulting to Small and Startup Businesses (Ent ~ Lisa K. Gundry - Aaron Buckho Sage Publications, Inc Lisa K. Gundry - Aaron Buckho |
| ISO 9001:2000 Audit Procedures ~ Ray Tricker Butterworth-Heinemann Ray Tricker |
| Information Assurance for the Enterprise: A Roadmap to Information Security ~ Corey Schou - Daniel Paul Shoemaker McGraw-Hill Education Corey Schou - Daniel Paul Shoemaker |
| Software Excellence: Total Quality Management Guide ~ Shigeichi Moriguchi Productivity Press, Incorporated Shigeichi Moriguchi |
| Quality Management and Qualification Needs: Towards Quality Capability of C ~ Physica-Verlag GmbH & Co |
| How to Benchmark Your Business Processes ~ British Quality Foundation |
| PRINCE 2 Quality Management ~ Colin Bentley Stationery Office Books Colin Bentley |
| Challenges of Managing Information Quality in Service Organizations ~ Latif Al-Hakim IGI Publishing Latif Al-Hakim |
| 101 Good Ideas: How to Improve Just About Any Process ~ Karen Bemowski - Brad Sutton McGraw-Hill Education Karen Bemowski - Brad Sutton |
| Six Sigma for Managers: 24 Lessons to Understand and Apply Six Sigma Princi ~ Greg Brue McGraw Hill Higher Education Greg Brue |
| ISO 9001:2000 Quality Registration Step-by-Step ~ Fred Dobb Butterworth-Heinemann Fred Dobb |
| Business Process Reengineering: Breakpoint Strategies for Market Dominan ~ Henry J. Johansson - Patrick McHugh - John Pendlebury - William A. Wheeler III John Wiley and Sons L... |
| Value Stream Management: Eight Steps to Planning, Mapping and Sustaining Le ~ Don Tapping - Tom Shuker Productivity Press, Incorporated Don Tapping - Tom Shuker |
| A Project-by-project Approach to Quality: A Practical Handbook for Individu ~ Richard Capper Gower Publishing Ltd Richard Capper |
| Quality Control for Dummies (For Dummies) ~ Larry Webber Hungry Minds Inc,U.S. Larry Webber |
| Quality of Service Control in High-speed Networks ~ H.Jonathan Chao - Xiaolei Guo John Wiley & Sons Inc H.Jonathan Chao - Xiaolei Guo |
| Quality Costing 3rd Edition ~ Gower Publishing Ltd |
| Managing Quality ~ Blackwell Publishers |
| World Class Applications of Six Sigma: Real World Examples of Success ~ Butterworth-Heinemann |
| Integrated Performance Assurance: How to Combine Your Quality, Environmenta ~ David Waite - William T Heartz - W. David McCormack Quality Resources David Waite - William T Heartz... |
| The Sales Quality Audit ~ George A. Smith jr ASQC/Quality Press George A. Smith jr |
| Rath and Strong's Work-out for Six Sigma Pocket Guide: How to Use GE's Powe ~ Rath & Strong McGraw Hill Higher Education Rath & Strong |
| Benchmarking Strategies: A Tool for Profit Improvement ~ Bob Reider John Wiley & Sons Inc Bob Reider |
| Trusted Partners: How Companies Build Mutual Trust ~ Jordan D. Lewis Free Press Jordan D. Lewis |
| The Big Book of Six Sigma Training Games: Proven Ways to Teach Basic DMAIC ~ Christopher Chen - Hadley Roth McGraw-Hill Education Christopher Chen - Hadley Roth |
| Benchmarking- Concept and Practice with Particular Reference to the Finance ~ Ghobadian - Woo - Gallearr CIMA Publishing Ghobadian - Woo - Gallearr |
| Quality and Risk Management in the IVF Laboratory ~ David Mortimer - Sharon T. Mortimer Cambridge University Press David Mortimer - Sharon T. Mortimer |
| The Little Black Book of Project Management ~ Michael C. Thomsett Amacom Michael C. Thomsett |
| ISO 14001 Implementation Manual ~ Gayle Woodside - Jeanne Yturri - Patrick Aurricho McGraw-Hill Education Gayle Woodside - Jeanne Ytur... |
| Information Quality (Advances in Management Information Systems) (Advances ~ M.E. Sharpe |
| ISO 14001 Environmental Systems Handbook ~ Ken Whitelaw Butterworth-Heinemann Ltd Ken Whitelaw |
| Quality Costing 3rd Edition ~ Gower Publishing Ltd |
| Applying TQM to Product Development and Design (Quality & Reliability) ~ Marvin A. Moss Marcel Dekker Ltd Marvin A. Moss |
| Balanced Scorecard Diagnostics: Maintaining Maximum Performance ~ P.R. Niven John Wiley & Sons Inc P.R. Niven |
| Review of Managing Quality and Primer for the Certified Quality Management Exam ~ Thomas J. Cartin - Donald J. Jacoby ASQC/Quality Press Thomas J. Cartin - Donald J. Jacoby |
| Total Quality Management: Strategies and Techniques Proven at Todays Most S ~ Stephen George - Arnold Weimerskirch John Wiley & Sons Stephen George - Arnold Weimerskirch |
| High Impact Internal Evaluation: A Practitioner's Guide to Evaluating and C ~ Richard C. Sonnichsen Sage Publications, Inc Richard C. Sonnichsen |
| Applying Total Quality Management to Systems Engineering (Technology Manage ~ Joseph Kasser Artech House Joseph Kasser |
| Global E-government: Theory, Applications and Benchmarking ~ Latif Al-Hakim IGI Publishing Latif Al-Hakim |
| Management in a Quality Environment ~ David N. Griffiths Gilmour Drummond Publishing David N. Griffiths |
| Accelerating Process Improvement Using Agile Techniques ~ Deborah L. Jacobs Auerbach Publishers Inc. Deborah L. Jacobs |
| Monitoring Bathing Waters: A Practical Guide to the Design and Implementati ~ Spon Press |
| The Complete Idiot's Guide to Lean Six SIGMA (Complete Idiot's Guides (Life ~ Breakthrough Management Group - Neil DeCarlo Alpha Books Breakthrough Management Group - Neil DeCarl... |
| Measuring Organizational Improvement Impact: A Practical Guide to Successfu ~ Richard Y. Chang - Paul De Young Pfeiffer Wiley Richard Y. Chang - Paul De Young |
| Monitoring Bathing Waters: A Practical Guide to the Design and Implementati ~ Spon Press |
| Six Sigma for Managers: 24 Lessons to Understand and Apply Six Sigma Princi ~ Greg Brue McGraw Hill Higher Education Greg Brue |
| The Adoption and Use of Quality Systems in the Voluntary Sector: Literature ~ NCVO Publications |
| Information Assurance for the Enterprise: A Roadmap to Information Security ~ Corey Schou - Daniel Paul Shoemaker McGraw-Hill Education Corey Schou - Daniel Paul Shoemaker |
| Quality, Risk and Control in Health Care ~ Ellie Scrivens Open University Press Ellie Scrivens |
| Better Quality Services: Guidance for Senior Managers ~ Cabinet Office Stationery Office Books Cabinet Office |
| Six Sigma Software Development ~ Christine B. Tayntor Auerbach Publishers Inc. Christine B. Tayntor |
| World Class Quality + Productivity: Fifteen Strategies for Improving Perfor ~ William F. Christopher - Carl G. Thor Crisp Publications Inc William F. Christopher - Carl G. Thor |
| Quality Improvement: Teamwork Solutions from the UK and USA ~ Lesley Munro-Faure Thomson Learning Lesley Munro-Faure |
| Product Design Review: Methodology for Error-free Product Development ~ Takashi Ichida - Edward C. Voigt Productivity Press, Incorporated Takashi Ichida - Edward C. Voigt |
| Managing Quality: A Practical Guide to Customer Satisfaction (Response Books) ~ D B N Murthy Sage Publications Pvt. Ltd D B N Murthy |
| The Magic of Self-directed Work Teams: A Case Study in Courage And Culture ~ Paul C. Palmes Amer Society for Quality Paul C. Palmes |
| Transactional Six Sigma and Lean Servicing: Leveraging Manufacturing Concep ~ Betsi Harris Ehrlich St Lucie Press Betsi Harris Ehrlich |
| The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 70 Tools for ~ John Maxey - David Rowlands - Michael L. George - Malcolm Upton McGraw-Hill Publishing Co. John Maxe... |
| The Benchmarking Workbook: Adapting the Best Practices for Performance Impr ~ Gregory H. Watson Productivity Press, Incorporated Gregory H. Watson |
| Improving Healthcare Quality and Cost with Six Sigma ~ Brett E. Trusko - Carolyn Pexton - Jim Harrington - Praveen Gupta Financial Times/ Prentice Hall Bre... |
| Business Process Improvement: The Breakthrough Strategy for Total Quality, ~ H.J. Harrington McGraw-Hill Publishing Co. H.J. Harrington |
| Mind Your Ps & Qs: How to Achieve Quality Through Process Improvement: a Ha ~ David Covey iUniverse.com David Covey |
| ISO 14001 Environmental Certification Step by Step: Revised Edition: Step b ~ A J Edwards Butterworth-Heinemann A J Edwards |
| MDD: Compliance Using Quality Management Techniques ~ Raymond L. Tricker Butterworth-Heinemann Ltd Raymond L. Tricker |
| The New Lean Toolbox: Towards Fast, Flexible Flow ~ John Bicheno PICSIE Books John Bicheno |
| CMMI Implementation: Embarking on High Maturity Practices ~ Shivraj Kanungo - Asha Goyal McGraw-Hill Publishing Co. Shivraj Kanungo - Asha Goyal |
| Teaming for Quality: The Right Way for the Right Reasons ~ David H. Shuster Project Management Institute Communications Office,U.S. David H. Shuster |
| The Periodic Service Review: Total Quality Assurance System for Human Servi ~ Gary W. LaVigna Brookes Publishing Co Gary W. LaVigna |
| Customer Satisfaction Measurement for ISO 9000: 2000 ~ Bill Self - Greg Roche Butterworth-Heinemann Bill Self - Greg Roche |
| Developing a Holistic Quality Service Strategy at Your Library ~ Brian Timothy Harlan Chandos Publishing (Oxford) Ltd Brian Timothy Harlan |
| Business Process Improvement Workbook: Documentation, Analysis, Design and ~ H.J. Harrington - K.C. Esseling - H. van Nimwegen McGraw-Hill Publishing Co. H.J. Harrington - K.C. ... |
| Information Quality Assurance and Internal Control for Management Decision ~ William R. Kinney McGraw-Hill Publishing Co. William R. Kinney |
| Basics of Benchmarking ~ Robert Damelio Quality Resources Robert Damelio |
| Training for Total Quality Management ~ Caryl Burton - Anton Franckeiss - et al Gower Publishing Ltd Caryl Burton - Anton Franckeiss - et al... |
| How to Improve Quality, Compliance, Customer Service and Ethics in the Insu ~ Les Abromovitz St Lucie Press Les Abromovitz |
| Beyond Six Sigma: Profitable Growth Through Customer Value Creation ~ Gary Plaster - Jerry Alderman John Wiley & Sons Inc Gary Plaster - Jerry Alderman |
| Benchmarking for Best Practice ~ Mohamed Zairi Butterworth-Heinemann Mohamed Zairi |
| Demystifying Six Sigma: A Company-wide Approach to Continuous Improvement ~ Alan Larson Amacom Alan Larson |
| Excellence! Making Quality Work in Your Company ~ James Evans - James Dean South Western College Publishing James Evans - James Dean |
| The Manager's Guide To Six Sigma In Healthcare: Practical Tips And Tools Fo ~ Robert Barry - Amy C. Smith Amer Society for Quality Robert Barry - Amy C. Smith |
| Controls and Automation for Facilities Managers: Efficient Ddc Systems Impl ~ Viktor Boed CRC Press Inc Viktor Boed |
| Lean Six Sigma Statistics: Calculating Process Efficiencies in Transactiona ~ Alastair Muir McGraw-Hill Publishing Co. Alastair Muir |
| Superior Product Development: Managing the Process for Innovative Products ~ Clement C Wilson - Carmen J. Trammell - Michael E. Kennedy Blackwell Publishers Clement C Wilson - C... |
| Performance Measurement for World Class Manufacturing: A Model for American ~ Brian H. Maskell Productivity Press, Incorporated Brian H. Maskell |
| Management Systems and Organizational Performance: The Search for Excellenc ~ Martin F. Stankard Greenwood Press Martin F. Stankard |
| The Six SIGMA Instructor Guide: Green Belt Training Made Easy ~ Jay Arthur Lifestar Publishing Jay Arthur |
| Smart Management: Using Politics in Organisations ~ David Butcher - Martin Clarke Palgrave Macmillan David Butcher - Martin Clarke |
| Applying Total Quality Management to Systems Engineering (Technology Manage ~ Joseph Kasser Artech House Joseph Kasser |
| Strategies for Quality Improvement: TQM, Reengineering and ISO 9000 (Dryden ~ Harry Costin Thomson Learning Harry Costin |
| Quality Sex: The Sensuous Side of Process Improvement ~ Gregory Causey PublishAmerica Gregory Causey |
| Business Process Improvement: The Breakthrough Strategy for Total Quality, ~ H.J. Harrington McGraw-Hill Publishing Co. H.J. Harrington |
| Six Sigma and the Product Development Cycle ~ Graham Wilson Butterworth-Heinemann Graham Wilson |
| Quality Beyond Six Sigma ~ Butterworth-Heinemann |
| How to Make Money with ISO 9000: A Guide to Profitable Quality Management ( ~ James Highlands McGraw-Hill Education James Highlands |
| Process Reengineering: The Key to Achieving Breakthrough Success ~ Lou Roberts McGraw-Hill Education Lou Roberts |
| The New Economics: For Industry, Government, Education ~ W.Edwards Deming The MIT Press W.Edwards Deming |
| ISO 9000: 2000: An A-Z Guide ~ Butterworth-Heinemann |
| QS 9000 Handbook: A Guide to Registration and Audit (St Lucie) ~ Jay K. Bandyopadhyay St Lucie Press Jay K. Bandyopadhyay |
| Smart Things to Know About Six Sigma (Smart) ~ A. Berger Capstone Publishing Ltd A. Berger |
| Service Is Front Stage: Positioning Services for Value Advantage (Insead Bu ~ James Teboul Palgrave Macmillan James Teboul |
| Implementing Design for Six SIGMA: A Leader's Guide: Getting the Most from ~ Georgette Belair ASQ Quality Press Georgette Belair |
| Value Stream Management: Eight Steps to Planning, Mapping and Sustaining Le ~ Don Tapping - Tom Shuker Productivity Press, Incorporated Don Tapping - Tom Shuker |
| World Class Applications of Six Sigma: Real World Examples of Success ~ Butterworth-Heinemann |
| The Memory Jogger TS 16949:2002: A Pocket Guide for Implementing a Complian ~ James W., Jr. Collins - Robert W. Peach Goal/QPC James W., Jr. Collins - Robert W. Peach |
| Four Practical Revolutions in Management: Systems for Creating Organization ~ David Walden - Shoji Shiba Productivity Press, Incorporated David Walden - Shoji Shiba |
| Dominio De Procesos/ Process Mastering: Como Establecer Y Documentar La Mej ~ Ray W. Wilson - Paul Harsin Panorama Mexico Ray W. Wilson - Paul Harsin |
| The Pocket Idiot's Guide to Six SIGMA (Pocket Idiot's Guide) ~ Marsha Shapiro - Anthony Weeks Alpha Books Marsha Shapiro - Anthony Weeks |
| Managing Quality for Schools (Schools Management Solutions) ~ John West-Burnham Financial Times/ Prentice Hall John West-Burnham |
| Why Things Go Wrong: Deming Philosophy in a Dozen Ten-minute Sessions (Moti ~ Gary Fellers Pelican Publishing Co Gary Fellers |
| Rath and Strong's Six Sigma Advanced Tools Pocket Guide: How to Use Design ~ Rath & Strong McGraw-Hill Publishing Co. Rath & Strong |
| Six Sigma Handbook: A Complete Guide for Greenbelts, Blackbelts, and Manage ~ Thomas Pyzdek McGraw-Hill Publishing Co. Thomas Pyzdek |
| Six Sigma for Everyone ~ George Eckes John Wiley & Sons Inc George Eckes |
| Memory Jogger II: a Pocket Guide of Tools for Continuous Improvement ~ Michael Brassard Goal / QPC Michael Brassard |
| Problem Solving: Tools and Techniques Handbook ~ T.Q.M.International TQMI T.Q.M.International |
| TQM for Sales and Marketing Management (McGraw-Hill TQM) ~ James W. Cortada McGraw-Hill Education James W. Cortada |
| The Control Theory Manager ~ William Glasser HarperCollins,Australia William Glasser |
| Internet QoS: Architectures and Mechanisms for Quality of Service (The Morg ~ Zheng Wang Morgan Kaufmann Zheng Wang |
| Six Sigma Beyond the Factory Floor: Deployment Strategies for Financial Ser ~ Ron D. Snee - Roger W. Hoerl Prentice Hall Ron D. Snee - Roger W. Hoerl |
| Statistics for Six Sigma Green Belts with Minitab and JMP ~ David M. Levine Prentice Hall David M. Levine |
| The Memory Jogger TS 16949:2002: A Pocket Guide for Implementing a Complian ~ James W., Jr. Collins - Robert W. Peach Goal/QPC James W., Jr. Collins - Robert W. Peach |
| Improving Healthcare Using Toyota Lean Production Methods: 46 Steps for Imp ~ Robert Chalice Amer Society for Quality Robert Chalice |
| How NOT To Implement Six Sigma ~ Elaine, GELRAD and Norm Friber Kowansky Xlibris Corporation Elaine, GELRAD and Norm Friber Kowansky |
| Basics of Benchmarking ~ Robert Damelio Quality Resources Robert Damelio |
| ISO 9000: 2000 Auditing Using the Process Approach ~ Hoyle Butterworth-Heinemann Ltd Hoyle |
| Total Quality Project Management for the Design Firm ~ Frank Stasiowski John Wiley & Sons Inc Frank Stasiowski |
| Key Performance Indicators (KPI): Developing, Implementing,and Using Winnin ~ David Parmenter John Wiley & Sons Inc David Parmenter |
| Six Sigma Workbook for Dummies (For Dummies) ~ Craig Gygi - Bruce Williams - Terry Gustafson Hungry Minds Inc,U.S. Craig Gygi - Bruce Williams - Te... |
| Integrating Total Quality Management in a Library Setting ~ Susan Jurow Haworth Press Inc.,U.S. Susan Jurow |
| Information Service Excellence Through Tqm: Building Partnerships for Busin ~ Timothy Braithwaite William C. Brown Timothy Braithwaite |
| Getting Started in Six Sigma (Getting Started in) ~ Michael C. Thomsett John Wiley & Sons Inc Michael C. Thomsett |
| Sales and Marketing the Six Sigma Way ~ Michael Webb Kaplan Business Michael Webb |
| Problem Solving: Tools and Techniques Handbook ~ T.Q.M.International TQMI T.Q.M.International |
| Why Things Go Wrong: Deming Philosophy in a Dozen Ten-minute Sessions (Moti ~ Gary Fellers Pelican Publishing Co Gary Fellers |
| Fourth Generation Management: The New Business Consciousness ~ Brian L. Joiner McGraw-Hill Publishing Co. Brian L. Joiner |
| Make Success Measurable!: A MindbookWorkbook for Setting Goals and Taking A ~ Douglas K. Smith John Wiley & Sons Douglas K. Smith |
| Quality Is Free: The Art of Making Quality Certain (Signet Shakespeare) ~ Philip B. Crosby Signet Books Philip B. Crosby |
| Engineering Robust Designs with Six Sigma ~ John X. Wang Prentice Hall John X. Wang |
| The Oliver Wight Class A Checklist for Business Excellence (Oliver Wight Ma ~ Oliver Wight International Inc. John Wiley & Sons Inc Oliver Wight International Inc. |
| Six Sigma Workbook for Dummies (For Dummies) ~ Craig Gygi - Bruce Williams - Terry Gustafson Hungry Minds Inc,U.S. Craig Gygi - Bruce Williams - Te... |
| Four Practical Revolutions in Management: Systems for Creating Organization ~ David Walden - Shoji Shiba Productivity Press, Incorporated David Walden - Shoji Shiba |
| Strategic Six Sigma for Champions: Keys to Sustainable Competitive Advantage ~ R. Eric Reidenbach Amer Society for Quality R. Eric Reidenbach |
| Performance Improvement Methods: Fighting the War on Waste (H.James Harring ~ H.J. Harrington - Kenneth C. Lomax McGraw-Hill Publishing Co. H.J. Harrington - Kenneth C. Lomax |
| New Six Sigma, The: A Leader's Guide to Achieving Rapid Business Improvemen ~ Matt Barney - Tom McCarty Prentice Hall Matt Barney - Tom McCarty |
| Six Sigma Demystified: A Self-teaching Guide (Demystified) ~ Paul A. Keller - Tom Pyzdek McGraw-Hill Education Paul A. Keller - Tom Pyzdek |
| Managing Quality ~ Blackwell Publishers |
| Staffing a New Workplace: Selecting and Promoting for Quality Improvement ~ Ronald B. Morgan - Jack E. Smith ASQC/Quality Press Ronald B. Morgan - Jack E. Smith |
| Make Success Measurable!: A MindbookWorkbook for Setting Goals and Taking A ~ Douglas K. Smith John Wiley & Sons Douglas K. Smith |
| Six Sigma for Green Belts and Champions: Foundations, DMAIC, Tools, Cases, ~ Howard S. Gitlow - David M. Levine Prentice Hall Howard S. Gitlow - David M. Levine |
| Quality and Risk Management in the IVF Laboratory ~ David Mortimer - Sharon T. Mortimer Cambridge University Press David Mortimer - Sharon T. Mortimer |
| Lean Six Sigma: Combining Six Sigma Quality with Lean Production Speed ~ Michael L. George McGraw-Hill Education Michael L. George |
| Root Cause Analysis Handbook: A Simplified Approach to Identifying, Correct ~ Max Ammerman Quality Resources Max Ammerman |
| Business Process Management: Practical Guidelines to Successful Implementations ~ John Jeston - Johan Nelis Butterworth-Heinemann John Jeston - Johan Nelis |
| What Is Lean Six Sigma? ~ Michael L. George - David Rowlands - Bill Kastle McGraw-Hill Publishing Co. Michael L. George - Davi... |
| The Periodic Service Review: Total Quality Assurance System for Human Servi ~ Gary W. LaVigna Brookes Publishing Co Gary W. LaVigna |
| Out of the Crisis ~ W.Edwards Deming The MIT Press W.Edwards Deming |
| Health and Safety, Environment and Quality Audits: A Risk-Based Approach ~ Stephen Asbury - Peter Ashwell Butterworth-Heinemann Stephen Asbury - Peter Ashwell |
| Applied Statistics For The Six Sigma Green Belt ~ Bhisham C. Gupta - H. Fred Walker Amer Society for Quality Bhisham C. Gupta - H. Fred Walker |
| Lean-Six Sigma For Healthcare: A Senior Leader Guide To Improving Cost And ~ Chip Caldwell - Jim Brexler - Tom Gillem Amer Society for Quality Chip Caldwell - Jim Brexler - Tom ... |
| Total Quality in the Construction Supply Chain ~ John S Oakland - Marton Marosszeky Butterworth-Heinemann John S Oakland - Marton Marosszeky |
| Call Center Benchmarking: Deciding If Good Is Good Enough (Ichor Business Books) ~ Jon Anton - David Gustin Purdue University Press Jon Anton - David Gustin |
| Six Sigma for Dummies (For Dummies) ~ Craig Gygi - Neil DeCarlo - Bruce Williams Hungry Minds Inc,U.S. Craig Gygi - Neil DeCarlo - Bruce W... |
| The Six SIGMA Instructor Guide: Green Belt Training Made Easy ~ Jay Arthur Lifestar Publishing Jay Arthur |
| Quality Assurance and the Law ~ Elaine Pritchard - Richard Reeves Butterworth-Heinemann Ltd Elaine Pritchard - Richard Reeves |
| Assessing Business Excellence ~ Butterworth-Heinemann |
| Challenges of Managing Information Quality in Service Organizations ~ Latif Al-Hakim IGI Publishing Latif Al-Hakim |
| Implementing Design for Six SIGMA: A Leader's Guide: Getting the Most from ~ Georgette Belair ASQ Quality Press Georgette Belair |
| The Bureaucratic Experience: The Post-Modern Challenge ~ Ralph P. Hummel M.E. Sharpe Ralph P. Hummel |
| Information Quality Management: Theory and Applications (Information Qualit ~ Latif Al-Hakim IGI Publishing Latif Al-Hakim |
| Total Quality in Research and Development (St Lucie) ~ Gregory McLaughlin St Lucie Press Gregory McLaughlin |
| New American TQM: Four Practical Revolutions in Management ~ Shoji Shiba Productivity Press, Incorporated Shoji Shiba |
| Product Design Review: Methodology for Error-free Product Development ~ Takashi Ichida - Edward C. Voigt Productivity Press, Incorporated Takashi Ichida - Edward C. Voigt |
| Smart Management: Using Politics in Organisations ~ David Butcher - Martin Clarke Palgrave Macmillan David Butcher - Martin Clarke |
| Six Sigma Pricing: Improving Pricing Operations to Increase Profits (Six SIGMA) ~ ManMohan S. Sodhi - Navdeep S. Sodhi Financial Times/ Prentice Hall ManMohan S. Sodhi - Navdeep S. S... |
| Design and Management Service Processes: Keeping Customers for Life (Engine ~ Rohit Ramaswamy Prentice Hall Rohit Ramaswamy |
| Step-by-Step QFD: Customer-driven Product Design ~ John Terninko St Lucie Press John Terninko |
| Applying TQM to Product Development and Design (Quality & Reliability) ~ Marvin A. Moss Marcel Dekker Ltd Marvin A. Moss |
| Design for Six Sigma: The revolutionary process for achieving extraordinary ~ Subir Chowdhury Financial Times/ Prentice Hall Subir Chowdhury |
| Strategies for Quality Improvement: TQM, Reengineering and ISO 9000 (Dryden ~ Harry Costin Thomson Learning Harry Costin |
| Six Sigma: Basic Tools and Techniques (NetEffect): Basic Tools and Techniqu ~ Donna C.S. Summers Prentice Hall Donna C.S. Summers |
| Solve That Problem!: Tools and Techniques for Quality Improvement (Quest Qu ~ Quest Quality Kogan Page Ltd Quest Quality |
| Getting Ready for Quality: Learning from Experience ~ NCVO Publications |
| Six Sigma for the Next Millennium: A Cssbb Guidebook ~ Kim H. Pries Amer Society for Quality Kim H. Pries |
| Managing Six Sigma: A Practical Guide to Understanding, Assessing and Imple ~ Forrest W. Breyfogle III John Wiley & Sons Inc Forrest W. Breyfogle III |
| Service Is Front Stage: Positioning Services for Value Advantage (Insead Bu ~ James Teboul Palgrave Macmillan James Teboul |
| Weather Risk Management: Market, Products and Applications (Finance & Capit ~ Palgrave Macmillan |
| Root Cause Analysis Handbook: A Simplified Approach to Identifying, Correct ~ Max Ammerman Quality Resources Max Ammerman |
